Eligibility for Refunds

Refunds may be issued only under the following conditions:

• You mistakenly enrolled in a course and notify us within 48 hours of purchase without having accessed the course content.
• The course purchased is inaccessible or malfunctioning due to a technical fault traceable to Havron’s systems.

Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

• After course content has been accessed.
• For dissatisfaction with course content unless it was materially misrepresented.
• Missed sessions or delayed access due to user error or poor internet connectivity.
• For courses hosted on behalf of our partners, e.g., University of Washington, James Lind Institute, Unicaf University, etc., refunds will be based on their refund policies.

How to Request a Refund

To request a refund, please follow these steps:

• Email us at admin@havron360.ogr with the following details:
  • Your full name
  • Course title
  • Payment reference
  • Reason for the refund request
• All refund requests will be reviewed within 5 business days.

Refund Method

Approved refunds will be processed using the original method of payment within 10 business days of approval.